Security or License Issue
Make sure you have the drivers installed. They can be found here.
Please describe your issue. Include screenshots of any errors you see.
If your key battery has died, please enter your shipping address below and a replacement key
will be sent along with a pre-paid return shipping label for your old key.
If your license has expired, please attach a update request file.
For instructions on generating this file, click here.
(Example: TrackVu 2014.2.1, you can find this information in the about box.
Description of unexpected behavior:
Attach simulation files necessary to recreate the issue.
(Your file will be used only to support your issue and must be a .zip)
Description of new behavior: